: Use a genuine "slow onset" smile and maintain consistent eye contact.
: Stand when speaking, even if others are seated, and avoid "poker face" expressions which can be perceived as stress or unapproachability. The Silent Language of Leaders: How Body Langua...
: When verbal and nonverbal messages conflict, audiences almost always believe what they see over what they hear. A leader who preaches "openness" while standing with crossed arms creates immediate distrust. : Use a genuine "slow onset" smile and