: Allows users to use tags as conditions in the report builder for flexible data filtering.
: View the most frequent topics over a selected date range to see what is currently "trending" in your data.
: Offers a Topics report with "Trending Topics" and "Detailed View" sections. Tagged
: In marketing, you can filter revenue and lead data by the page topic or tag the user first interacted with to see which content drives the most value. How to Use These Reports Effectively
: Use "Detailed View" sections to compare the performance of different keyword tags or customer interest categories against each other or against competitors. : Allows users to use tags as conditions
: Use data on recurring issues (e.g., a "Defective Product" tag) to provide actionable feedback to product or QA teams.
: Provides a Tags report to monitor conversation types and training needs. : In marketing, you can filter revenue and
: Monitor metrics like reply time per tag to see which issues take your team the longest to solve.