: Many firms used "reengineering" as a polite word for mass layoffs.
IT should allow companies to work in ways that were previously impossible. Reengineering the corporation : a manifesto for...
: Don't just automate old ways. Throw the old system away and start with a "clean sheet of paper." : Many firms used "reengineering" as a polite
Hammer and Champy viewed Information Technology as an , not just a tool. IT shouldn't just make old processes faster. Throw the old system away and start with
Example: Using a shared database so everyone sees the same data at once, instead of waiting for paper files. ⚠️ Impact and Criticism
Business Process Reengineering (BPR) is the "fundamental rethinking and radical redesign" of business processes. The goal is to achieve dramatic improvements in critical measures like cost, quality, service, and speed. 🚀 Key Concepts
While it led to massive efficiency gains for many Fortune 500 companies, it faced backlash for: