under the accounts section and selected "late payment" as the reason for the dispute.

, specifically a final statement showing the account was closed in good standing.

: Alex could call the number listed on their credit report or the general consumer line at 1-888-EXPERIAN (1-888-397-3742) to speak with a dispute specialist.

Deciding on the online method for its speed, Alex followed these steps:

, receiving an immediate confirmation and an "Open" status alert. The Investigation