: The product you received is broken, damaged, or fundamentally different from the photos and description in the listing.
: Paying with certain methods like gift cards can complicate your leverage. Experts suggest using a credit card for online purchases to provide an additional layer of dispute protection through your bank. buyer protection policy ebay
: For items verified through eBay's Authenticity Guarantee , returns are often considered final sale unless the item was damaged during shipping. A Note for Sellers : The product you received is broken, damaged,