: Reviewers on Trustpilot frequently note that vinyl backdrops arrive folded rather than rolled . This causes deep, permanent horizontal creases that do not come out even after hanging or following company-suggested "fixes" like laying them flat for 48 hours.
: Multiple users reported long wait times, with some waiting months for orders or receiving incomplete shipments that required repeated inquiries to resolve. buy backdrop com reviews
: There are instances where users ordered specific materials, such as thin vinyl, but received different fabrics like polyester instead. Service and Logistics Problems : Reviewers on Trustpilot frequently note that vinyl
Customers have highlighted several red flags regarding the company's reliability: : There are instances where users ordered specific
The most frequent complaint involves how the backdrops are packaged and shipped.
: Some customers reported that the print quality was compromised at the fold lines, leaving visible white lines where the ink had come off.
: When reporting damaged or useless items, users on Reddit mentioned the company often "haggles" by offering partial refunds (e.g., 50%) rather than taking back the faulty product for a full refund.