: Special order items are delivered only to the entryway of your home or garage. Unlike standard large appliance delivery, they may not include unboxing or placement in a specific room. Return Policy & Fees
: This fee is typically waived if the product is unopened or if the return occurs in specific states like AL, CO, HI, IA, MS, OH, OK, and SC. best buy special order products
: Most special orders must be returned within 15 days for standard members, while My Best Buy Plus™ and Total™ members may have up to 60 days . : Special order items are delivered only to
: Custom or personalized orders (which are distinct from "special orders") are often non-returnable . Comparison of Order Types Standard Online Order Special Order Availability In-store or Online Online only (expanded selection) Delivery Time Standard (3-5 days) Longer ; scheduled via phone call Restocking Fee 0% (most items) 15% of purchase price Delivery Scope Room of choice (large items) Entryway/Garage only Best Buy Return & Exchange Policy : Most special orders must be returned within
: A 15% restocking fee is applied to returned special order products.